PewPay Inc. ("PewPay," "we," "our," or "us") is committed to protecting the privacy of all individuals who use our platform, whether you are a church administrator, a team member, or a donor. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile progressive web application, and related services (collectively, the "Services").
Please read this policy carefully. By using our Services you acknowledge that you have read and understood this Privacy Policy.
Information you provide directly:
Information collected automatically:
We use the information we collect to:
We share information only in the following limited circumstances:
We implement industry-standard security measures including:
While we take these precautions, no method of transmission over the internet is 100% secure. We encourage you to use strong, unique passwords and notify us immediately if you suspect unauthorized access to your account.
We use cookies and similar technologies to maintain your session, remember your preferences, and analyze how our platform is used. You may disable cookies in your browser settings, though some features may not function correctly without them. We do not use advertising cookies or cross-site tracking technologies.
Depending on your location, you may have the following rights regarding your personal data:
To exercise any of these rights, contact us at support@pewpayapp.com.
PewPay is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it promptly.
We retain personal data for as long as your account is active or as needed to provide the Services. Transaction records are retained for a minimum of seven years to comply with tax and financial regulatory requirements. When you delete your account, personal profile data is removed within 30 days, but anonymized transaction records may be retained for compliance purposes.
We may update this Privacy Policy from time to time. When we make material changes, we will notify users by email or via a prominent notice on the platform at least 14 days before the changes take effect. Continued use of the Services after changes become effective constitutes acceptance of the updated policy.
These Terms and Conditions ("Terms") govern your church's ("Church," "you," or "your") registration, access to, and use of the PewPay platform. By completing the registration process and paying the onboarding fee, you agree to be bound by these Terms on behalf of your organization.
To register as a church on PewPay, you must:
The individual completing registration represents and warrants that they have authority to bind the church to these Terms.
A one-time, non-refundable onboarding fee of $500.00 USD is required to submit your church registration for review. Payment must be made via a valid credit or debit card processed through Stripe.
If a valid promo code is applied at registration, the applicable discount will be deducted from the onboarding fee before payment is processed. Promo codes may not be applied retroactively after payment has been submitted.
After payment, PewPay administrators will review your application to verify the legitimacy of your church. This review typically takes one to two business days and may include verification of your EIN with available IRS records.
PewPay reserves the right to approve or reject any church application at its sole discretion. If approved, you will receive an email notification and your dashboard will become active. If rejected, you will be notified by email with the reason for rejection.
PewPay charges a platform fee on each donation received through the platform. This fee is a percentage of the total donation amount, as configured by PewPay administrators. The current fee percentage will be disclosed in your dashboard settings and may change with advance notice.
Churches are responsible for ensuring their Stripe Connect account information is accurate and up to date.
Upon approval, the church's primary administrator will have access to the PewPay church dashboard. The dashboard provides:
The church is responsible for maintaining the confidentiality of its administrator login credentials and for all activities that occur under its account.
The primary administrator may invite additional team members to the church dashboard by email. Invited team members must set their own passwords upon accepting the invitation. The primary administrator may assign roles including but not limited to Pastor, Accountant, CPA, and Admin, and may configure permissions that limit what each role can view and do within the dashboard.
The church is solely responsible for the actions of all team members added to its account. PewPay is not liable for unauthorized actions taken by team members invited by the church.
Churches must provide a valid EIN at registration. This EIN will be displayed on tax documents generated for donors. The church is solely responsible for the accuracy of its EIN and for the accuracy of any tax-related information provided to PewPay.
PewPay facilitates the generation of donor tax statements as a convenience feature. These statements are based on transaction records within the platform. PewPay does not provide tax advice and is not responsible for errors resulting from inaccurate information provided by the church or the donor.
Churches may not use PewPay to:
PewPay may issue promo codes that reduce the onboarding fee. Promo codes are subject to availability, expiration dates, and usage limits set by PewPay administrators. Churches may enter the name of another church that referred them during registration. Referral information is recorded for internal tracking purposes only and does not entitle the referring church to any financial compensation unless otherwise agreed in writing by PewPay.
PewPay reserves the right to suspend or terminate a church account at any time if:
A church may close its account at any time by contacting support@pewpayapp.com. Upon termination, access to the dashboard will be revoked. Transaction history may be retained for legal compliance purposes. The onboarding fee is non-refundable upon termination.
To the fullest extent permitted by applicable law, PewPay shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the platform. PewPay's total liability to any church for any claim arising under these Terms shall not exceed the total onboarding fee paid by that church.
PewPay is not a financial institution, tax advisor, or legal counsel. Any guidance provided through the platform is for informational convenience only.
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be submitted to binding arbitration in Delaware, except that either party may seek injunctive or other equitable relief in a court of competent jurisdiction.
These Terms and Conditions ("Terms") govern your use of the PewPay platform as a donor, whether you give as a guest or as a registered account holder. By using PewPay to make a donation or by creating an account, you agree to these Terms and our Privacy Policy.
PewPay is available to any individual who wishes to make a financial donation to a verified church listed on the platform. You must be at least 18 years of age, or have the consent of a parent or legal guardian, to use PewPay. By using the platform you represent that you have the legal capacity and authority to enter into these Terms.
PewPay allows you to make a donation without creating an account. When giving as a guest:
You may create a free PewPay account to track your giving history and receive automated year-end tax documents. To create an account you must provide:
You will be asked to confirm your selected church before completing registration. You are responsible for ensuring your account information is accurate and kept up to date. You may update your information in your account settings at any time.
When making a donation through PewPay you acknowledge and agree that:
All payments are processed securely by Stripe Inc., a third-party payment processor. PewPay does not store your full card number, CVV, or bank account details. By submitting a payment you agree to Stripe's terms of service and privacy policy in addition to these Terms.
Accepted payment methods include credit and debit cards, Apple Pay, and Google Pay. The amount you authorize will be charged at the time you confirm your donation. You will not be charged any additional fees as a donor. All platform fees are deducted from the church's payout.
Donations made through PewPay are generally non-refundable as they are voluntary contributions to religious organizations. Refunds may be considered only in the following limited circumstances:
To request a refund under any of the above circumstances, contact support@pewpayapp.com within 14 days of the transaction with your transaction details. Refund requests are reviewed on a case-by-case basis. PewPay does not guarantee that the receiving church will agree to return any funds already disbursed.
If you provide an email address (whether as a guest or registered account holder), PewPay will send a receipt to that address immediately after your donation is processed. The receipt email will be sent from the name of the church you donated to and will thank you for your donation with the amount and date included.
Registered account holders will also receive notifications for account activity including password changes, tax document availability, and important platform updates. You may manage notification preferences in your account settings.
Registered PewPay account holders who make donations to a church in a given calendar year are eligible to receive a year-end giving statement.
You are responsible for maintaining the confidentiality of your PewPay account password and for all activities that occur under your account. You must notify us immediately at support@pewpayapp.com if you suspect unauthorized access to your account.
You may reset your password at any time through the "Forgot password?" link on the sign-in screen, or through the Reset Password option in your account settings. PewPay staff will never ask you for your password.
You may delete your PewPay account at any time from the Account screen within the app. Account deletion is permanent. Upon deletion:
Deleted accounts cannot be recovered. If you delete your account and later wish to use PewPay again, you will need to create a new account.
PewPay is a technology platform that facilitates donations between donors and churches. We are not responsible for how churches use donated funds. To the fullest extent permitted by law, PewPay shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the platform or from any donation made through PewPay.
These Terms do not affect any statutory rights you may have as a consumer under applicable law.